Peak Performance is launching Media Mobile, a new mobile tool designed to help insurance companies and risk management organizations enhance productivity and improve customer service.
Media Mobile was developed from Peak's Mojungle technology which supports the virtual community approach through the mobile capture, storage and sharing of digital media. Peak acquired Mojungle in March, with plans to offer this technology to the business community it serves.
Media Mobile integrates cell phone technology and mobile communication devices with claims and policy administration business applications and functions. It allows core information and application processing to be done in real time via cell phones, and other mobile devices.
Media Mobile lets agents, claims staff and policyholders submit claims, policy and other information directly to carriers. Carriers can use the application to communicate with agents, policyholders, claimants, and others - improving data accuracy and reducing processing time.
Media Mobile supports policy administration functions such as risk and safety inspections, risk analysis, and policy issuance by allowing information to be sent directly to and from agents, policyholders and carriers. This information can be stored in their mobile devices for later use.