Digital Data Technologies, Inc. (DDTI?), completed another successful installation in Alliance, Ohio, of its AccuGlobe? E9-1-1 Dispatch mapping software. The Alliance Police Department began using the application to locate calls to 9-1-1 this summer.
The E9-1-1 service can now dispatch emergency units to 9-1-1 calls with greater efficiency and confidence, as the origin of the call is displayed on a digital map for the dispatcher. AccuGlobe E9-1-1 software also offers easy search capabilities, automatic routing applications and automatic vehicle location (AVL)
AccuGlobe E9-1-1 Dispatch mapping software functions as a stand-alone product, or integrates with an agency?s existing Computer Aided Dispatch (CAD). The Alliance Police Department?s CAD, TAC, facilitated the installation.
?We?ve collaborated with DDTI on many 9-1-1 installations, and are pleased with our decision to integrate our CAD offering with DDTI?s proven mapping and AVL applications,? said TAC President Tom Cravens.
In addition to outfitting the Alliance communications center with the software, DDTI installed its Mobile application in seven of the police department?s vehicles.
AccuGlobe E9-1-1 Mobile offers the functionality of the dispatch environment console, but with a design formatted specifically for field use in mobile data terminals. For example, the main navigation menu features large touch-screen buttons for ease-of-use on the road. The application also offers optional audible routing directions, helping the officer?s eyes stay on the road and not on the computer monitor.
?Our Mobile application enhances the functionality of our dispatch software, offering a comprehensive response tool for any Public Safety Answering Point (PSAP),? said DDTI Partner Ron Cramer. ?The dispatch center can follow the mobile units in real-time, which offers reassurance to the distressed caller on the end of the line, as well as added safety for the responding units.?