Flexibility, Scalability, and Overall Competitive Advantage Are Media Exchange?s Key Differentiators
large mobile network service provider in the UK has signed a new contract with Intervoice, Inc. to purchase Intervoice?s award-winning Media Exchange enhanced-services platform that includes Communicator, Media Exchange?s next-generation messaging application. The value of the new contract is currently estimated to be worth $9 million. Intervoice is a world leader in converged voice and information technology with more than 23,000 installations worldwide. Citing competitive issues, the client requested anonymity in this announcement.
Intervoice Media Exchange is an open-standards IP-based, multi-modal, multi-media communications platform incorporating industry-leading technology. Media Exchange uses a fully programmable intelligent switch that allows instantaneous routing of customer calls, a unique function that provides a seamless migration from legacy voicemail systems to the new Media Exchange platform. Media Exchange enables providers to offer customers high levels of personalization, voice-navigated messaging, video, web and WAP access? all from a single subscriber mailbox. Customers have easy access to these new services from landlines, mobile phones or the web. These cutting edge applications and multiple access points are highly appealing to customers, allowing providers to attract new subscribers, increase usage by current subscribers, and enhance customer satisfaction.
Media Exchange provides sophisticated reporting capabilities from its centralized reporting and analysis tool that collects, aggregates, and generates call transaction data, traffic statistics, resource usage, and customer activity. This reporting module enables a measured understanding of how services are being used and how they can be improved upon. By analyzing this data, mobile operators can benefit from improved system efficiency, enhanced customer satisfaction, and increased bottom-line profit.
?The mobile market is competitive and constantly evolving, so it is vital for these providers to work with partners that can give them a competitive advantage,? said Jim Milton, chief operating officer, Intervoice. ?This provider?s selection of Intervoice and our Media Exchange enhanced services platform is testament to the high standards we place on our products and services as well as to our commitment to deliver true competitive differentiation for our customers. We are privileged to be expanding our relationship with this provider, and proud that they have been an Intervoice customer for more than a decade.?
Intervoice said it is not unusual for the Company to receive large contracts. This contract or any large contract is not necessarily indicative of the Company?s revenues or earnings for the fiscal quarter. Intervoice currently anticipates recognizing revenue on this contract commencing with its fiscal quarter ending February 28, 2007 and continuing through its fiscal quarter ending February 29, 2008.